Shipping policy
Built With Intention. Delivered With Care.
At Daniel Haus Goods, we believe every detail matters including how your order arrives. Our goal is to ensure your products are processed and delivered efficiently so you can begin enjoying them as soon as possible.
Order Processing
All orders are processed within 1–3 business days after being placed.
Orders are not processed, shipped, or delivered on weekends or major holidays.
During periods of high demand, processing times may be slightly extended. If a significant delay occurs, we will notify you via email.
Shipping Times
We strive to have all orders delivered within 7 business days or less from the date your order is placed.
Estimated delivery times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
From time to time, Daniel Haus Goods may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information.
Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Daniel Haus Goods is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at info@shopdanielhaus.com before your order is processed.
Lost or Delayed Packages
While we work with trusted shipping partners, delivery issues can occasionally occur.
If your package is significantly delayed or appears lost in transit, please contact us and we will do our best to assist in resolving the issue with the carrier.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- A description of the issue
- Photos of the damaged item(s)
We will review the issue and work toward a prompt resolution.
International Orders
International customers are responsible for any customs duties, taxes, or import fees that may apply within their country.
These charges are determined by local customs authorities and are not included in the purchase price or shipping cost.
Questions?
For any shipping-related questions, please contact:
Daniel Haus Goods Support
info@shopdanielhaus.com
A Note From Us
Every order represents more than a purchase. Through our Firstfruits Initiative, 10% of all revenue supports organizations dedicated to feeding and serving those in need. Thank you for supporting a brand built on purpose, integrity, and impact.
Built with intention. Delivered with care.